Home Gifts Sale + Free Ground Shipping!
Home Gifts Sale + Free Ground Shipping!
Shipping Policy
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time
All the products will be put through a production process, therefore there will be a Handling Time on them.
ESTIMATED SHIP TIMELINES*
SHIPSTATION SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: Calculated at Checkout
Shipping Fees will be calculated at checkout*
FREE SHIPPING IN UNITED STATES
Handling time: 1 – 2 Business days (Monday to Friday)
Transit time: 5 – 8 Business days (Monday to Friday)
Minimum/Maximum Purchase | Shipping Fee |
$100.00 and up | FREE |
How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. Please allow 1-2 business days for tracking information to be available.
DELAYED PACKAGE:
We have established partnerships with all our carriers and aim to deliver all packages within the quoted time frame. Please note we will not be held responsible for delays in packages that may occur due to weather, incorrect address information or carrier related issues which are out of our control. We will do our best to resolve each issue for all of our customers in regards to reshipments, claims or lost package to the best of our ability.
In the event a package has been lost, missing or cannot confirm delivery with tracking we will process a reshipment of the order. Packages that show a confirmed delivery from carrier will be subject to investigation and not eligible for a refund until resolved. Should your package not show up, or arrive damaged, please contact us at: [email protected]
with your order number.
CUSTOMS, TAXES AND DUTIES:
Customs taxes, duties or import charges are the responsibility of the customer to be paid. We do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges differ based on country laws and policies and we cannot estimate the amounts. If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable.
Contact Info
Address: 17128 Colima Rd #1181, Hacienda Heights, CA 91745, USA
E-mail: [email protected]
Phone: +1 888-793-6252
- 30700 Russell Ranch Rd Suite 250, Westlake Village, CA 91362
- [email protected]
- (888) 793-6252
©2023 Vert Nook. All Rights Reserved.
Shop Vert Nook
Customer Service
Company
- 30700 Russell Ranch Rd Suite 250, Westlake Village, CA 91362
- [email protected]
- (888) 793-6252
©2023 Vert Nook. All Rights Reserved.